Terms & Conditions

Effective Date: [Insert Date]

These Terms & Conditions (“Terms”) govern access to and use of Lighthouse Behavioral Health Center’s website, residential services, referral process, and client participation. By accessing the website or entering into a service agreement, you agree to these Terms.

1. Services & Eligibility

Lighthouse provides behavioral health residential services (ASAM levels 3.1, 3.3, 3.5), supportive care, therapy and aftercare planning.

To be eligible, individuals must meet program criteria (clinical assessment, referral, safety considerations).

2. Admissions & Referral

Referrals can come from hospitals, agencies, outpatient providers, families, etc.

An intake assessment will determine appropriateness, capacity, and safety.

Admission is subject to agreement in writing (resident / guardian) including service plan, rules, responsibilities.

3. Resident Responsibilities

• Provide accurate health, personal, and referral information
• Follow service plan, participate in assigned therapy, groups, and scheduled activities
• Respect rules of the residence (safety, privacy, respect for others)
• Pay fees or authorizations on time

4. Fees, Payment & Insurance

Services may be covered by insurance, Medicaid, private pay — depending on facility policy.

Residents / responsible parties will be informed of cost, co-pays, or uncovered charges before service begins.

If insurance denies or fails to pay, resident may be responsible for payment in accordance with agreement.

5. Confidentiality & Privacy

Resident information is kept confidential in accordance with HIPAA (if applicable), state law, and professional standards.

Only staff or authorized referral partners involved in care or oversight will have access to protected health information.

Postal mail, phone calls, and visitation are subject to resident consent and scheduling.

6. Discharge & Termination

Discharge may occur when the resident’s needs exceed facility scope, or when resident voluntarily leaves.

Illegal behavior, violation of safety rules, non-payment or behaviors that jeopardize safety may lead to termination of services.

We commit to providing discharge planning and referrals to safer or less restrictive settings when possible.

7. Liabilities & Disclaimers

We provide care to the best of our abilities and under licensed regulations, but cannot guarantee outcomes.

We are not responsible for harm arising from failure to disclose medical or behavioral health history, or non-compliance with treatment plan.

Website content is for informational purposes and not medical advice. Always consult qualified professionals.

8. Governing Law & Dispute Resolution

These Terms are governed by the laws of the State of Maryland.

Disputes should be resolved through good-faith internal discussion first, or mediation. If needed, legal proceedings will be in Maryland courts.

9. Intellectual Property

All website content (text, graphics, images, logos) is owned by or licensed to Lighthouse Behavioral Health Center.

You may not copy, reproduce or use content without our express written permission.

10. Changes to Terms

We reserve the right to modify these Terms. Updated Terms will be posted on our website.

Continued use of services or site after modifications indicates acceptance of the updated Terms.